July 29, 2021


As you may be aware, on June 14, 2021, Philips Respironics issued a Field Safety Notice regarding the recall of several of its Positive Pressure (CPAP) and Ventilator devices currently on the market due to the health risks associated with their use. Full details of the recall and health implications are available on the Philips Respironics website:


We have been contacting our clients affected by this recall and have a small sense of the anxiety our clients are feeling. We understand that this recall coupled with the worldwide shortage of alternative CPAP machines have placed many patients and clients with few options. Many have told us that ensuring the continuity of treatment is crucial to their health and wellbeing. In contrast to Philip Respironics’ instructions to discontinue use of the affected devices, we recommend our patients do not discontinue their treatment without seeking advice from their physician first.


Most of the relevant medical associations for respiratory diseases, along with health authorities around the world recommend continuing treatment, regardless of the type of device and first consulting your physician. Specifically, The Canadian Sleep Society states: “we would advise contacting their physician in a timely fashion to decide on the best course of action and continuing using their device in the meantime.”


Kingston Oxygen regrets the hardship all our clients and patients find themselves facing. We are monitoring the daily and will share any useful information as it becomes available.


Rest assured, we have registered each unit affected by this recall with Philips Respironics, on behalf of our patients and clients. Phillips Respironics has been provided the serial numbers of all affected devices sold by Kingston Oxygen and will hopefully be contacting you directly with a plan to repair or replace each unit. Unfortunately, at this time, no timeline has been offered by Phillips Respironics for their repair/replacement program.



Previous UPDATE – July 5, 2021


On June 14, 2021, Kingston Oxygen received notification that most CPAP machines and certain BiLevel PAP and ventilators manufactured by Philips Respironics were being recalled. Since then, Kingston Oxygen has been in contact with Philips Respironics directly and has forwarded all serial numbers and customer contact information directly to Philips Respironics. Those patients affected by this global recall should expect to be contacted directly by Philips Respironics.


In the meantime, we again strongly recommend using an alternate PAP device if available. Before discontinuing your PAP therapy, seek medical advice.


Continue to refer to our website for further updates as they become available.



Previous Update – JUNE 17, 2021


Important information regarding certain CPAPs, BiLevel PAPs, and ventilators manufactured by Philips Respironics.  Details below.


Kingston Oxygen received notification on June 14, 2021 that Philips Respironics had issued a voluntary recall and safety notice for specific Phillips CPAP, BiLevel PAP and Ventilator Devices due to issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices.


Our patient’s safety is our utmost concern. For more information please review the announcement on the Philips Respironics website


We recommend you discuss your Sleep Therapy with your physician regarding continuation of your therapy. Kingston Oxygen Staff will be contacting our affected patients as more information becomes available.